Shipping, Delivery & Holiday Schedule

HOLIDAY SHIPPING CUTOFF

  • Ground – Order by Thursday, 12/14 by 1:00PM Eastern
  • Two-Day Express – Order by Tuesday, 12/19 by 1:00PM Eastern
  • Overnight – Order by Wednesday, 12/20 by 1:00PM Eastern

SHIPPING METHODS

  • Ground – Arrives in 5 to 7 business days
  • Two-Day Express – Arrives in 2 to 4 business days
  • Overnight – Arrives in 1 to 2 business days

Ground, Two-Day and Overnight are all provided by UPS. Orders placed by 1:00pm EST, Monday through Friday, will be processed the same day. Shipments do not occur on Saturdays, Sundays or on U.S. holidays. Some items may also include a (shipping) surcharge, which varies based on weight and dimension. Any applicable shipping surcharges are noted on the product pages and during the checkout process.

ORDERS OVER $99 SHIP GROUND FOR FREE!

*Ground shipping must be selected as the shipping method during the checkout process. Offer valid on online purchases of in-stock items only. Shipping surcharges still apply.

SHIPPING SURCHARGES

Shipping surcharges may be applicable to oversized items. These surcharges are applicable for items sold online from ShopYamaha.com. Pricing from your local Yamaha dealer may vary.

SHIPMENT NOTIFICATION

Once your order ships we'll send you an email, which will include a tracking number that allows you to track your package via UPS. Please note that items may ship separately and arrive in more than one package. You will receive a separate email with this tracking information when it ships.

SHIPMENTS TO P.O. BOXES, APO, FPO, DPO

We apologize for the inconvenience but we currently do not ship orders to addresses with P.O. Boxes, APO, FPO, and DPO.

MISSING PACKAGE

If you can't find a delivered package:

  • Verify your shipping address
  • Search your front door, garage door, or other delivery location for your package
  • Check if a neighbor, family member, or roommate accepted the delivery
  • Search for a notice of attempted delivery

If you're unable to find your package, please contact us.

HOLIDAY SCHEDULE

Shipments do not occur on the following observed holidays.

  • 1/02/2017 New Year's Day (observed)
  • 1/16/2017 Martin Luther King, Jr. Day
  • 2/20/2017 President's Day
  • 4/14/2017 "Spring Day"
  • 5/29/2017 Memorial Day
  • 7/4/2017 Independence Day
  • 9/4/2017 Labor Day
  • 11/23/2017 Thanksgiving Day
  • 11/24/2017 Day after Thanksgiving
  • 12/25/2017 Christmas
  • 12/26/2017 Day after Christmas
  • 12/29/2017 Closed
  • 1/01/2018 New Year's Day
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