DID MY ORDER GO THROUGH?
Please call 1-800-521-5958 or email Customer Service in any of these situations:
- Web browser was refreshed or became unresponsive when submitting an order
- Order confirmation or shipping information not received (check your junk or spam folder and be sure to add firstname.lastname@example.org to your address book)
I WANT TO REMOVE ITEMS FROM MY ORDER.
Please call 1-800-521-5958 or email Customer Service immediately to cancel individual items or the whole order. After a certain stage of processing, cancellation requests cannot be completed. If this happens, unwanted items will have to be returned.
CAN I ASK MY DEALER FOR HELP?
If you've placed an order through ShopYamaha.com and need help with a return, product issues, or other order-related problems, please call 1-800-521-5958 or email Customer Service. Your local Yamaha dealer will not be able to directly assist with orders placed on ShopYamaha.com.